Monday, 13 February 2012

Good Management Versus Successful Management


Many issues are central to our success as managers. To discuss management success at this point is also desirable. 

Most managers I have asked to define success will give an answer that can be generally defined as doing a 'good' job. 

The interpretation of a 'good' job is different for each individual and is so open to personal interpretation that it would inappropriate and impractical to go into it here. Each person, even if acting on their on version of 'good' will be limited in their perspective on management success by only one view, that of their own truth or that which they have been indoctrinated with over time.

To at least give a singular perspective on how we may view success and what we should do to gain success perhaps the view offered by Fred Luthans in the book "Real Managers" is helpful. Luthans looks at speed of promotion as a measuring stick, has analysed how much time managers spend in four areas of management activity and then provides a comparison between average, successful and effective (good job) managers.

The areas Luthans, describes as activities undertaken by managers give us more insights into the nature of managerial work. The areas are; "traditional management", decision making, planning and controlling; "communication", routine information exchange and processing formal communications; "human resource management", inspiring, disciplining, conflict resolution, allocating/hiring competent staff and staff development; "networking", socialising, politicking, and interacting with outside stakeholders (customers, suppliers, government etc).

An interesting point Luthans brings out is that successful managers spend almost half of their time networking and another third of their time communicating whereas effective (or good) managers spend almost half their time communicating and a quarter of their time in human resource management.

Whether you seek success or effectiveness networking and communicating are both competencies you will need to develop.

The next article on management is the all important... DON'T FORGET THE "REAL WORK"

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