Saturday, 14 April 2012

20 Rules of Delegation

Delegation Rule 1: Only do it if you want to develop your staff not to just dump work.

Delegation Rule 2: Trust them first, train & test for competence before you delegate,

Delegation Rule 3: Clearly define the tasks that must be done and limits of authority attached.

Delegation Rule 4: Explain what's in it for the one you are delegating to.

Delegation Rule 5: Inform the team of your reasons for delegating the task to a particular person.

Delegation Rule 6: Answer all questions from the individual you are delegating to and others in the team or others that the decision impacts on.

Delegation Rule 7: Define clearly the importance of the task in terms of desired outcomes.

Delegation Rule 8: Mentor the person you have delegated to particularly in the early stages.

Delegation Rule 9: Maintain your responsibility for the task while handing over authority to act to the person delegated to.

Delegation Rule 10: Ensure the resources needed to the task are supplied to the individual undertaking the task.

Delegation Rule 11: Explain how the delegated task fits into the overall work flow, give the big picture.

Delegation Rule 12: Ensure that the person you delegate to is prepared to take ownership of the task.

Delegation Rule 13: Clearly explain the reason for the task and why it must be done.

Delegation Rule 14: Explain what measurements will be used to define successful completion of the task.

Delegation Rule 15: Get agreement on timeline and deadlines and include timing for status reports.

Delegation Rule 16: Don't constantly ask for update or hound the person you have delegated to.

Delegation Rule 17: Confirm understanding by getting the person you have delegated to, to explain in their own words what you want them to do.

Delegating Rule 18: Ensure support is agreed from other team members and recipients of the work and other stakeholders.

Delegation Rule 19: Insist that all feedback on success or otherwise of the delegation comes to you directly.

Delegation Rule 20: If the delegation fails be sure you accept the responsibility and if it succeeds share the glory.

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