Showing posts with label Richard Townsend. Show all posts
Showing posts with label Richard Townsend. Show all posts

Sunday, 20 October 2013

Three More Quick Communication Tips

Is your fuzz killing the buzz


One of the biggest communication errors I constantly encounter is the using of industry buzzwords, jargon and acronyms. This practice can and usually does,  create annoyance, at best and misunderstandings at its worst. My advice is work hard to get the fuzz out of your communication style. Oh and often the lister will just see you as someone who is trying to show off.

Check for understanding 


Can everyone define exactly what you mean from what you say. No some concepts can be hard to explain so you must periodically check the listener knows what you are on about. The are two ways to do that. You can ask do you have any questions which is OK however its better to seek a explanation from your listener. That can be difficult however the best way to do that is to ask the listener this question: "To ensure I have conveyed my meaning well do you mind putting what I am saying into your own words so we perfectly understand each other." Note: Never ask the question "do you understand".

Don't waffle, be succinct


Another common complaint I hear is that many people waffle on or go round in circles rather than getting to the point. Use short and well considered sentences and words to convey your message. Get to the point of your communication early, don't go into a long winded wind up. If the lister wants background they will usually ask for it, or you can ask if they need more information.

More from Richard Townsend



Saturday, 17 August 2013

Social Media Activity is 'Personal'

Here's the proof that social media activity needs to be personal and cannot be automated.


Read it carefully and you will understand why most of the Eave players were dumber than mud.
Also see more from Ric at orglearn.org

Friday, 30 December 2011

Management, Leadership, Career and Resume Help

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MANAGEMENT LEADERSHIP CAREER SUCCESS COMMUNICATION TEAMWORK and a BLANK RESUME WITH EXAMPLES
Free Resources
Management Leadership and Resume Help

Historically management and a managers attributes have been seen as falling along a line that runs from: autocratic --- through --- democratic --- to --- laissez-fair. Mangers once picked a style and stuck with it.

Modern attitudes and practices are a little more enlightened and beliefs in such old methods need to be dismissed. With managers needing to be leaders a dilemma occurs because management has been about rules, input control, supervision, discipline and maintaining the status quo. Leadership is though more about vision, risk taking, inspiration of followers, destroying the old, seeking new opportunities and creating more effective outputs.

A major requirement for modern mangers/leaders is to have or develop high levels of Emotional Intelligence (EI or EQi emotional quotient intelligence) which is said to contribute 80-90% of the competencies that distinguish outstanding from average leaders.

IQ is obviously important in understanding the technical aspects of a leadership role, particularly in creating your vision setting and strategic planning; however, in higher levels of organizations, differences in technical skills become less important or perhaps as some argue, of no importance at all. Vision, excellence in communication and the ability to inspire others is where success lies

The site "orglearn" is dedicated to providing at least some basic management/leadership information and links to other resources that will help at work students of management and human behaviour, to at least make a start into what, if you are to be successful, will need to be a "lifetime study". Not every manager has the time or resources to undertake formal study or courses. Most of my time is spent in training young managers in the competencies needed to fulfill their role particularly when they move from being the technical expert to become "the Manager" and I thought the resources provided on orglearn may help.

The second role of this site is to provide individuals with advice on how to complete their resume. This section grew through popular demand and resume writers from all over the planet have found the free blank resume form and it is used constantly. You fill in the resume form online edit it print it out (see resume form instructions) and even send it to Ric for backup.




Resume - Curriculum Vitae - Your Brand
Your resume is perhaps one of the most important career documents you have and investing time on resume improvement is never wasted. A generic or all-purpose resume is OK however you must edit or make your resume to specifically match the particulat job you are applying for. If you require personal help with preparing/editing your resume their is a link and further information at the bottom of the blank resume form, resume samples and examples and resume help tips page here: resume examples samples form and resume writing tips Ric

Site updated December 30 2011 Text within this web site is:
Copyright©1999-2012 Richard Townsend Corporate Learning Consultant


Thursday, 29 December 2011

Richard Townsend orglearn Organizational Learning

Career Advice Management and Leadership

"orglearn" was set up as a resource center concerned with management, leadership and the issues we need to consider in both these roles. The regular blog updates are to provide users with 'new' ideas to grow knowledge over time. The site and others linked were aimed to point you to information on management best practice, work issues, careers & succes, job search issues and to help with our best personal management balance sheet, the all important... "resume". The site contains a resume template / resume form with great examples of positive statements that visitors can edit and use.

Wisdom...

According to Peter Drucker... "Management is doing things right; leadership is doing the right things".

From Jack Welch's perspective mangers need to deal with two fundamental issues and he says... 'You can't grow long-term if you can't eat short-term. Anybody can manage short. Anybody can manage long. Balancing those two things is what [effective] management is'.

In our quest to be an outstanding managers, or more importantly perhaps effective leaders, the following Zig Ziglar advice is pertinent... "Outstanding people have one thing in common: an absolute sense of mission". I agree however first we need a powerful vision.


Write your resume free blank resume form with example statements!

USE THE FREE BLANK RESUME TEMPLATE


The Cornerstone of Success... Why we need a strong VISION of the future!

Lewis Carroll’s, Alice’s Adventures in Wonderland gives insights into why a vision is so important. In the story when Alice asks the Cheshire Cat “Would you tell me please, which way I ought to walk from here”… the Cat’s response is: ‘That depends a good deal on where you want to go (end up)’… ‘I don’t much care where’… ‘then it doesn’t matter which way you walk’… etc. Vision (which she did not possess) sets our direction.

The Little Oxford Dictionary I have defines Vision as “…foresight, good judgement in planning…”

Vision statements help us define why we are here in terms of where we want to be in the future.

A vision is perhaps… “a statement of intent” according to the Drucker Foundation’s book “The Organization of the Future” (page 351)

In the Power of Vision video – futurist Joel Barker offers ‘Visions need to be developed by leaders (you need on a personal level be your own leader) and must be shared with the team (family and friends) & the team must support it’. ‘Sharing leads to agreement on direction’. ‘Writing a vision statement is not enough; it must be taken in and acted upon’. ‘Visions must be positive challenging and worth the effort’ and “Vision is never expressed in financial numbers”.

In the book on vision, “The North Bound Train” by Karl Albrecht on page 150 he advises: good visions need to contain “a focussed concept” or a “value creation premise that people can actually picture as existing”, “a sense of noble purpose” or “something really worth doing” (he means I believe a worthwhile future state of existence) and finally “a plausible chance of success” or “something people can realistically believe to be possible”.

Possibly one of the most famous vision statements from history is that of President Kennedy who in 1960 declared, "I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to earth."

I personally like the statement of Thomas Edison (possibly influenced by his friend Henry Ford)… ‘Cheap electric light for everyone’

Site address http://www.orglearn.org/